FAQ's
Welcome to our FAQ, we are so happy to have you here and as a client.
We have tried to answer the most common questions.
Shipping & Returns
Below are some common questions about shipping, returns, and exchanges
Frequently asked question
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Frequently asked question
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Frequently asked question
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Frequently asked question
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Orders
Below are some of are common questions about orders
Frequently asked question
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Frequently asked question
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Frequently asked question
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Frequently asked question
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Products
Below are some common questions about our products
Do You Use True Silk?
Yes, we only use 100% pure mulberry silk. All our bedding is made from authentic, highest-grade mulberry silk, not blended fabric, not synthetic silk, not viscose.
Every piece can be tested and verified as genuine real silk.
Do you do custom size?
Yes, we offer custom size service. If you can’t find the size you need, simply contact us before placing your order with your exact measurements. We will custom-make your silk bedding to fit perfectly.
Why is my silk duvet cover slightly larger than the size I ordered?
Pure mulberry silk fabric has a natural shrinkage rate of 5–10% after washing.To ensure your duvet cover fits perfectly after laundering, we pre‑make it slightly larger as a professional allowance.
Example:
- Ordered size: 200×230 cm
- Actual size you receive: 208×239 cm(A slight difference of ±2–3 cm is normal due to the handmade nature.)
However, if you only plan to dry clean your duvet cover,please contact us before placing your order or leave us a note,so we do not add extra shrinkage allowance.