CONTACT US
Thank you for your interest in our products and services. We're always here to help and answer your questions. Below you'll find the best ways to contact us:
After-Sales Inquiries
If you have any questions or concerns regarding your recent purchase, please contact us at order@crosesilk.com. Our customer service team is available to assist you during our business hours of Monday through Friday, from 9am to 5pm Eastern Time. We aim to respond to all inquiries within 24 hours.
Returns and Exchanges:
If you need to make a return or exchange, please visit our Returns and Exchanges page for instructions on how to proceed. If you have any questions about our return policy, you can contact us at the same email address provided above.
Business Inquiries:
We offer wholesale pricing for businesses interested in carrying our products. If you would like to purchase our products in bulk, please email us at sales@crosesilk.com. Please include your company name, location, and contact information, as well as the products and quantities you are interested in. We will get back to you as soon as possible with pricing and availability information.
General Inquiries:
If you have any other questions or comments, please don't hesitate to reach out to us at info@crosesilk.com. We'll be happy to assist you.
Thank you for choosing Crosesilk. We appreciate your business and look forward to serving you!